Context HelpIf you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will show up. It includes elaborate information about all the operations that you can carry out on the page in question. Each pop-up menu appears on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a wide collection of educational videos clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.If you can't discover the answer you are looking for, have a peek at our extensive FAQ section, which comprises questions asked by actual customers and provides real solutions. We constantly update our Frequently Asked Questions database with new Q&A's so as to embrace all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the solution you need in the FAQ database either, you can touch base with our excellent team of customer service technicians available 24x7x365 and ready to help you with any question. Each trouble ticket you send will be responded to within 1 hour (the average support ticket response time being approximately 20 mins), so you will not have to wait a long time to get an answer to your question.